A settlement is also known as payouts. We process payouts within 2 working days after receiving an online order.
Note - Payouts will be released only on working days (weekends & public/bank holidays are excluded).
However, delays may occur under the following conditions:
For credit card or credit card EMI payment, store owner needs to provide Proof of Delivery. It can take up to 7 working days to settle this payout.
First 3 online payments with an order value greater than Rs. 1000 will be settled by the Ooulet's Compliance team manually. It can take up to 7 working days to settle this payout.
All online payments greater than Rs. 5000 will be settled by Ooulet's Compliance team manually. It can take up to 7 working days to settle this payout.
If your transaction reached to the threshold limit of Rs. 10,000, complete the KYC to continue receiving online payments.
Note – If the Ooulet’s Compliance team suspects a store suspicious or it is flagged by customers, all payouts will be put on hold. The store owner will need to complete KYC and provide Proof of Delivery.
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