You can request a refund within 24 hours of receiving your order by contacting our support team. We will process the refund to your original payment method (your customer's account) within 3 to 5 business days.
Note:
Platform Fee and Gateway Charges apply to the order amount. If you request a full refund to your customer, these fees will be deducted from your next payout.
If the payout has already been released to your account, you must refund the order amount to your customer yourself.
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