You can confirm a refund within 24 hours of receiving your order by contacting our support team. We will process the refund to your original payment method (your customer's account) within 3 to 5 business days.
Note:
Platform Fee and Gateway Charges apply to the order amount. If you request a full refund to your customer, these fees will be deducted from your next payout.
If the payout has already been released to your account, you must refund the order amount to your customer yourself.
Ooulet's Tip:
When it comes to online selling, building trust with your customers is essential. Consider adding customer reviews and testimonials to your product pages to showcase social proof and build credibility. Positive feedback can go a long way in convincing potential buyers to make a purchase.
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